About Us
Who We Are
U.S. Public Adjusters was founded with one purpose in mind. To give property owners a fighting chance when dealing with insurance companies. Our team includes certified public adjusters, mitigation experts, claim analysts, and restoration professionals who all share a single goal. To protect our clients and help them rebuild stronger than before. We are proud to be IICRC certified, a mark of quality and expertise in the industry. Our five star rating is not just a badge. It is a reflection of how we treat every client, every claim, and every home or business that needs our help. We specialize in residential and commercial claims of all types. Whether your building has suffered from storm damage, fire, burst pipes, or even a vehicle impact, we know how to document the loss, negotiate the payout, and get you the support you need. We do not work for the insurance company. We work for you. Every inspection, every document, and every phone call is made with your best interest in mind.
Our Values
Integrity
We believe in doing the right thing, every time, no matter how complex the claim may be. Our clients trust us because we stand by our word and always act with honesty.
Fire and Smoke Containment
Insurance policies can be confusing. That is why we take the time to explain your rights, your options, and your coverage in plain language. We believe informed clients make stronger decisions.
Dedication
Our team works tirelessly to secure the best possible outcome for every property owner. We do not rest until your claim is resolved and your recovery is underway.
What Sets Us Apart
Experienced Team with Thousands of Success Stories
With more than five thousand completed projects, our adjusters bring unmatched insight and strategy to every claim. We know the process. We know the loopholes. Most of all, we know how to win.
Certified and Qualified Professionals
Our IICRC certification is more than a credential. It means we understand property damage at a technical level and bring that expertise into our claims and reporting. We speak the language of adjusters, engineers, and contractors.
The Only Team That Performs Its Own Mitigation Services
While many public adjusters only handle paperwork, we go further. We directly provide mitigation services to stop damage from spreading and preserve your property before the claim even begins. This immediate action can save thousands in repairs and show the insurance company that your loss is serious.
Clear and Detailed Reporting That Supports Full Payouts
Our reports are known for their structure, clarity, and depth. We include introductions, objective assessments, and full breakdowns of repair plans that leave no room for guesswork. These documents form the backbone of strong claims.
Frequently Asked Questions
What does a public adjuster do?
A public adjuster works on behalf of the policyholder to manage, negotiate, and support an insurance claim. Unlike the adjuster from your insurance company, we represent you, not them.
Is U.S. Public Adjusters licensed and certified?
Yes. We are IICRC certified and operate in full compliance with state licensing and professional standards. Our team is trained, experienced, and qualified to handle complex property claims.
Why should I choose your team over my insurance company’s adjuster?
The insurance company’s adjuster works to protect their bottom line. We work to protect yours. We advocate for your full recovery and ensure every loss is documented accurately and fully.
Do you only work in Valparaiso?
We are based in Valparaiso, Indiana, but we serve clients within a 100 mile radius. This includes many towns and cities across the region. If you are not sure if you are in our service area, just ask.
What makes your service different?
We provide more than just paperwork. We offer real mitigation services, expert reporting, and full assistance with payouts and reconstruction. Our clients know they are not alone from the moment they call us until the final repair is complete.
