Privacy Policy
This Privacy Policy explains how U.S. Public Adjusters (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website or use our services.
Information We Collect
We may collect the following personal information when you use our website or services:
- Full name
- Email address
- Phone number
- Property details or insurance claim information
- Any information submitted through contact forms, quote requests, or service inquiries
We may also collect technical information such as IP address, browser type, device information, and website usage data for analytics and security purposes.
Phone Number Collection & SMS Communication
We may collect your phone number when you:
- Fill out a contact or claim form
- Request a consultation or service
- Provide your information through any website form
By providing your phone number, you acknowledge and agree that U.S. Public Adjusters may contact you via phone call or SMS/text messages related to your inquiry, claim updates, appointment scheduling, or service communication.
- Message frequency may vary
- Message & data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP or contact us at Office.uspa@gmail.com
How We Use Your Information
We use your personal information, including phone numbers, for the following purposes:
- To respond to inquiries and provide customer support
- To manage insurance claim services
- To schedule appointments and consultations
- To send service-related updates via SMS, email, or phone
- To improve our website, communication, and services
Data Sharing & Third-Party Services
We do not sell or rent your personal information.
We may share limited personal information with trusted third-party service providers who help us operate our business, such as:
- SMS/text messaging platforms
- CRM and customer management systems
- Email and communication tools
- IT and hosting providers
These third parties are only allowed to use your information to perform services on our behalf and are not permitted to use it for their own marketing purposes.
Important SMS Disclosure
- Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.
Data Storage, Protection & Retention
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
Your information is stored securely using appropriate security systems and is only accessible to authorized personnel.
We retain personal data only as long as necessary to:
- Provide our services
- Meet legal or regulatory requirements
- Resolve disputes or enforce agreements
Your Privacy Rights
You may request at any time:
- Access to your personal information
- Correction or updates to your data
- Deletion of your information (where legally applicable)
- Opt-out of SMS or marketing communications
To make any request, contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you may contact us:
U.S. Public Adjusters
- Email: Office.uspa@gmail.com
- Phone: 219-219-8772
- Address: 792 Juniper Rd, Valparaiso, IN 46385
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
